The concept of Connected Citizens is not new. It’s gone through multiple iterations over the years as to what it means. 

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Intranets since their inception have been through a number of iterations, which initially saw the launch of employee document repositories and gradually became a dumping ground for employee information, evolving into the self-service space around areas such as HR, among others. 

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This definitely defines the intranet of old which was a place where documents, thought important to staff, were uploaded. It was really about one-way communication more than anything. The days of the document storage type intranet are over. It’s critical for organisations to have interactive, collaborative and engaging intranets. Here are my top five reasons;

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Sustaining an innovation economy means evolving, adapting, re-imagining and reinventing to create and utilise new ideas and information into both existing and new products and services. 

[The innovation ecosystem is the term used to describe the large and diverse array of participants and resources that contribute to and are necessary for ongoing innovation in a modern economy.]

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Do you know the difference between CRM and SRM? AND do you know that there is SRM and then there’s other SRM!

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