Do you know the difference between CRM and SRM? AND do you know that there is SRM and then there’s other SRM!

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...and that planned, expensive team build is not going to build a collaborative ‘connected enterprise’

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Respected leading business publications have included articles on the evolution of leadership to a more collaborative style for the past few years. Forbes, HBR and others regularly include editorial around the requirement for open innovation, internal ‘crowd sourcing’ and the approach to relationship in addition to process. If we accept that our future is a collaborative one, we need to ask the question ‘Are our leaders ready for collaborative leadership’?

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If Eskom was busting its organisational silos and working more collaboratively with its entire ecosystem, perhaps both Eskom and South Africans would be a little more ‘enlightened’?

At Indigo New Media we build digital collaborative hubs – so now you’re probably asking – ‘have they gone completely bonkers? How can they talk about not building collaboration on technology?’

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